Last updated: 16 October 2026
Zara Curtains & Blinds respects your privacy. This policy explains the personal information we collect, why we use it and how you can contact us about it.
Information we collect
We may collect your name, phone number, email address, installation address or suburb, project details, product interests, appointment preferences, photographs you choose to upload, messages, quote and order records, and other information you provide when contacting us.
Our website and service providers may also record technical information such as your IP address, browser type, device information, pages visited and security logs. Third-party features, including review widgets, maps and analytics or security tools, may use cookies or similar technologies.
How we collect information
We collect information when you submit a website form, call or email us, visit the showroom, request a measure and quote, provide details during an appointment, place an order, upload a photograph or otherwise communicate with the Zara team.
Why we use your information
- to respond to enquiries and arrange showroom or in-home appointments
- to assess openings, prepare quotes and recommend suitable products
- to supply, coordinate and install approved window furnishings
- to communicate about appointments, orders, installation and after-sales service
- to maintain business, warranty and accounting records
- to operate, secure and improve the website and our services
- to meet legal and regulatory obligations
Photographs and uploaded files
If you upload a room or window photograph, we use it to understand your enquiry and prepare for the consultation. Please avoid including people, documents or other personal information that is not needed for the project.
When we share information
We may share relevant information with service providers, suppliers, installers, trades, professional advisers, website hosts, email providers and other parties that help us deliver the requested service or operate the business. We disclose only what is reasonably required for that purpose, or where disclosure is authorised or required by law.
Some technology providers may process or store information outside Australia. Provider locations and arrangements can change. Contact us if you would like current information about the providers used for your enquiry.
Direct marketing
We will only send marketing communications where permitted. You can ask us to stop at any time by using the unsubscribe option, where provided, or by contacting us.
Storage, security and retention
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No website or electronic transmission is completely secure. We retain information only for as long as reasonably required for the purpose collected, business records, warranties, dispute handling and legal obligations.
Access and correction
You may ask to access personal information we hold about you or request a correction. We may need to verify your identity before responding. Contact us using the details below.
Privacy questions and complaints
If you have a privacy question or complaint, contact us and explain the issue. We will review it and respond within a reasonable period. If you are not satisfied with the response, you may contact the Office of the Australian Information Commissioner through oaic.gov.au.
Contact us
Zara Curtains & Blinds
Unit 9, 1 Merino Entrance, Cockburn Central WA 6164
Phone: (08) 9414 8606
Email: info@zaracurtainsandblinds.com.au
Changes to this policy
We may update this policy when our services, website tools or legal obligations change. The latest version will be published on this page with the updated date.